Mercier Consultancy Group is looking for Italian-speaking Financial Customer Experts to join our dynamic team in Greece. This role offers a unique chance to work in an international environment while benefiting from a fully paid relocation package to Greece. If you have a passion for customer service and financial products, this is the perfect opportunity to grow your career.
Key Responsibilities
- Provide high-quality financial customer support to Italian-speaking clients through various communication channels including phone, email, and chat.
- Assist customers with inquiries, resolve issues, and offer guidance on financial products and services.
- Maintain detailed and accurate records of customer interactions in the CRM system.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Stay up-to-date with financial industry trends, products, and compliance regulations to serve customers effectively.
Requirements
- Fluency in Italian (spoken and written) and good command of English.
- Previous experience in financial customer service or a similar role is preferred.
- Excellent communication and interpersonal skills with a strong customer focus.
- Ability to handle confidential information with discretion and professionalism.
- Familiarity with CRM software and standard office tools.
- Strong organizational skills, attention to detail, and ability to multitask effectively.
- Willingness to relocate to Greece and adapt to an international working environment.
Benefits
- Competitive Monthly Salary
- Fully Paid Training
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...