Mercier Consultancy MD is pleased to offer an exciting opportunity for Czech-speaking professionals to work in Greece with fully paid relocation! This role is ideal for individuals fluent in Czech who are looking to start a rewarding career abroad in a vibrant and welcoming environment. You will be part of a dedicated team providing exceptional customer service and support to clients.
Key Responsibilities
- Provide excellent customer support and communication in Czech across various channels including phone, email, and live chat.
- Assist customers with inquiries, complaints, and requests related to products and services.
- Maintain detailed records of customer interactions and transactions in CRM systems.
- Collaborate with internal teams to resolve customer issues efficiently and improve service quality.
- Adapt to various tasks and support functions as required by the company’s operations.
- Stay updated on company products, policies, and procedures to provide accurate information to customers.
Requirements
- Fluency in Czech (both written and spoken) is mandatory; proficiency in English or Greek is a plus.
- Previous experience in customer service, call center, or related fields is preferred.
- Strong communication and problem-solving skills with a customer-focused attitude.
- Able to work independently and as part of a team in a fast-paced environment.
- Comfortable using CRM software and other computer applications.
- Willingness to relocate to Greece with full relocation support provided.
- Positive mindset and adaptability to new cultures and work environments.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...