Mercier Consultancy MD is pleased to invite applications for the role of Portuguese Trust & Safety specialist for a leading social media platform, offering the exciting opportunity to live and work in Greece. This position involves reviewing and managing content generated by users to ensure a safe, respectful, and engaging environment for Portuguese-speaking communities. Join our dynamic team and contribute to maintaining high standards of content quality on the platform.
Key Responsibilities
- Monitor and moderate user-generated content in Portuguese across the social media platform.
- Ensure content complies with community guidelines, policies, and legal requirements.
- Identify and escalate issues such as harmful, inappropriate, or violating content to relevant teams.
- Provide insights and feedback to improve content moderation processes and policies.
- Collaborate with multidisciplinary teams to enhance the online community experience.
- Stay informed on updates in company policies and moderation best practices.
Requirements
- Exceptional fluency in Portuguese (written and spoken) is essential.
- A minimum English fluency of B2 is required.
- Previous experience in content moderation or related roles, preferably on social media platforms.
- Strong attention to detail with consistent application of moderation guidelines.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and potentially distressing content professionally.
- Familiarity with social media and content management tools is beneficial.
- Willingness to relocate and adapt to living and working in Greece.
- Self-motivated and able to work both independently and as part of a global team.
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And many other benefits!