Remote
Job Details
Description
Since 2002, TicketNetwork has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, TicketNetwork has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.
We are seeking a motivated and detail-oriented Email Marketing Junior Associate to support our growing ecommerce marketing team. This role is ideal for someone with 0-1 year of experience in ecommerce and a strong interest in email campaign execution, customer lifecycle marketing, and marketing automation. Experience with HTML/CSS is a plus.
Key Responsibilities
• Assist in creating and deploying email marketing campaigns using Oracle Responsys, including building templates, setting up audience segments, and scheduling sends.
• Support the execution of automated lifecycle programs (welcome series, cart abandonment, post-purchase, re-engagement, etc.).
• Perform quality assurance checks across all campaigns (links, rendering, segmentation logic, personalization).
• Collaborate with design and content teams to ensure brand consistency and high-quality creative.
• Pull daily/weekly performance reports and help analyze results to identify optimization opportunities.
• Maintain and update email lists, segments, and suppression files in line with deliverability and compliance best practices.
• Assist with A/B testing for subject lines, CTAs, content, and send-time optimization.
• Support SMS campaign execution as needed.
• Work with cross-functional ecommerce teams to align email content with product launches, promotions, and seasonal initiatives.
Required Experience:
• 0-1 year of experience in ecommerce marketing, preferably within email, CRM, or lifecycle marketing.
• Hands-on experience with HTML/CSS.
• Basic understanding of email marketing fundamentals.
• Strong attention to detail with excellent QA and proofreading abilities.
• Familiarity with Responsys or other Email Service Provider is a plus.
• Strong analytical mindset with the ability to interpret campaign performance metrics.
• Excellent communication, organization, and multitasking skills.
• Ability to work in a fast-paced, collaborative environment.
Preferred Skills:
• Experience with SMS platforms and mobile messaging strategy.
• Knowledge of ecommerce platforms (Shopify, Magento, Salesforce Commerce Cloud, etc.).
• Understanding of customer lifecycle programs and automated workflows.
• A/B testing experience.
