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Dutch Customer Delight - Lisbon

Lisbon, PT Full-time Posted Sep 12, 2023

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career in the Customer Support industry representing a well-known and respected international company?

This would be the best opportunity to start your career within an international company where you can easily develop your professional career.

Responsibilities:

  • Providing support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels – phone, email and chat;
  • Supporting and expanding the self-serve advertising base for clients in the online and digital advertising domain;
  • Providing pre- and post-sales support for all self-service products;
  • Providing product and tool support to improve customers’ experience;
  • Identifying trends and solve problems facing multiple SMB clients;
  • Providing vital product insights and feedback from our customers to the engineering department.

Requirements

  • Native level of Dutch
  • Fluent level of English (B2)
  • Previous experience in customer support would be considered a plus.
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • European citizenship or work permit for Portugal

Benefits

  • Accommodation provided by the company, bedroom for yourself in shared apartment
  • 2500€ signing bonus
  • Expenses paid by the company: water, electricity, internet, cable TV and cleaning services once per week.
  • Refund of the initial flight ticket to relocate to Portugal
  • Two yearly flight tickets to your home country.
  • Private health insurance
  • Career development, and learning opportunities.
  • Bonuses based on performance.
  • Social activities

via apply.workable.com

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