Mercier Consultancy MD is seeking a Danish Speaking Digital Trust and Safety Analyst to join our team in Bulgaria. This role is essential in maintaining the safety and integrity of our digital platforms, ensuring a secure and trustworthy environment for all users. You will be actively involved in monitoring, investigating, and responding to safety-related issues within our online services.
Key Responsibilities
- Monitor user-generated content and platform activities to identify potential safety risks and policy violations.
- Conduct thorough investigations on reported incidents, analyzing data to determine risk levels and appropriate responses.
- Collaborate with technical teams to develop and enhance safety protocols and procedures.
- Prepare and deliver comprehensive reports on safety issues and trends to inform stakeholders.
- Keep abreast of emerging trends and threats in digital safety to proactively address vulnerabilities.
- Promote awareness of digital safety best practices among users and stakeholders.
Requirements
- Fluency in Danish (both written and spoken) is required; English proficiency is an advantage.
- Experience in digital trust and safety, online moderation, or related fields is preferred.
- Strong analytical skills and the ability to make data-driven decisions.
- Excellent communication skills for interacting with users and internal teams.
- Detail-oriented with a proactive approach to identifying and resolving issues.
- Familiarity with digital content management systems and safety tools.
- Ability to work independently and collaboratively within a fast-paced environment.
- Willingness to relocate to Bulgaria for this role.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 1500 Euro Signing Bonus
- Fully Paid Training
- Health Insurance
- And more...