Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.
Behind the brand.
Our new client is one of Europe's leading automotive e-commerce companies, helping customers find the right car parts, accessories and maintenance products quickly and easily.
Driven by innovation and a customer-first mindset, the company has become a trusted online destination for both car enthusiasts and everyday drivers. With an extensive product range and a strong focus on convenience, quality and service, they continue to help customers stay on the road with confidence.
How you make an impact.
You wow our customers through email, chat, phone and social media interactions
You assist customers with questions regarding orders, deliveries, returns and product-related inquiries
You help customers find the right solutions and ensure every interaction is smooth and effortless
You create outstanding customer experiences through empathy, active listening and clear communication
You take ownership of customer requests and follow through until a suitable solution is found
You identify recurring customer feedback and proactively share insights to improve processes and customer experience
You strive for excellence by maintaining high customer satisfaction, quality and productivity standards
You contribute directly to customer loyalty and retention through exceptional service
What we value in you.
You speak native-level French and have a sufficient level of English to collaborate within our international team
You are available full-time (39 hours per week)
You have previous experience in customer service, customer support or a customer-facing role
You have an affinity with e-commerce, automotive products or technical products (a plus, not a requirement)
You are an excellent communicator who combines empathy with a solution-oriented mindset
You enjoy helping customers and solving problems
You are comfortable working in a fast-paced and dynamic environment
You have strong digital skills and are familiar with Google Workspace, Microsoft Office and CRM systems
You are proactive, organized and eager to learn
You add value to weWow with your unique personality and skill set
The extras you’ll love.
Experience a vibrant start-up culture while collaborating with some of the coolest brands in Europe
Breakfast and lunch on us – because fueling your day matters
Spanish health insurance – we've got your well-being covered
Free Spanish classes – unlock a new language and immerse yourself in the local culture
Career growth opportunities – take your skills to the next level with endless development paths
Monthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things exciting
Relocation support – we'll help you settle into Spain smoothly, from handling admin to offering tips on local life
Join us for more than just a job, be part of an unforgettable journey while helping customers achieve their goals and creating experiences they'll remember.