Reports to: Manager, Channel Account Management
Location: Remote Ireland
Compensation Range: €69,600 base with on target earnings at €116,000 plus equity
What We Do:
Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.
Founded in 2015 by former NSA cyber operators, Huntress protects all businesses - not just the 1% - with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.
We protect 5M+ endpoints and 11M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.
What You’ll Do:
Huntress is looking for a Channel Account Manager II to add to our quickly growing team in the UK and Ireland. In this role, you will play a critical part in expanding our relationships with our partners and ensuring their success across our platform. You will bring deep personal ownership to every commitment, driving business efforts toward loyalty, renewals, expansion, and satisfaction with an Outcome-Obsessed approach to post-sales success.
As a Channel Account Manager II, you do not wait for permission to fix things. You will spot customer friction points early, show you Give a $h*t by owning the solution, and work closely with both Sales and Marketing to come up with creative ways to help our partners succeed through training, education, and empowerment. This high-impact, high-visibility role engages with both our partners and our third-party reseller channels to ensure we are meeting the needs of everyone in our ecosystem. Success in this position means achieving measurable impact tied directly to partner retention and expansion.
Responsibilities:
- Work directly with partners as a trusted advisor to increase solution adoption, help them maximize the value of the platform, and ensure exceptional service quality.
- Build and maintain strong relationships with multiple contacts within assigned organizations to drive long-term platform loyalty.
- Take personal accountability for team goals around partner retention, expansion, and satisfaction, keeping your results closely tied to the Huntress mission as part of being Outcome-Obsessed.
- Spot systemic blockers in the post-sales lifecycle and show you Give a $h*t by designing creative engagement strategies to keep partners and customers energized.
What You Bring To The Team:
- 5+ years of experience in Customer Success, Account Management, or Direct Sales roles, ideally focused on mid-market accounts and below.
- Strong experience in SaaS, preferably related to the cybersecurity industry.
- Proficiency with HubSpot or other similar CRM platforms to manage partner pipelines and account health efficiently.
- Passionate about collaborating with both in-house IT teams and reseller channels.
- Strong bias to action with the ability to get things done fast and effectively in a rapid growth environment.
What We Offer:
- 100% remote work environment - since our founding in 2015
- New starter home office set up allowance (€480)
- Generous personal leave entitlements
- Digital monthly reimbursement (€111)
- Travel to the US 1-2 times/year for various company events
- Pension
- Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit small businesses.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights.