iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.
At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!
Please note, this role is a FTC for Maternity Cover until July 2027.
Shift: Monday-Friday AM & PM weekly rotation.
Salary: Non MHE £26,409.65, MHE T1 £27,450.65, MHE T2 £27,971.15
Purpose of the Role
Provide operational support to the Shift Supervisor.
Deputise for the Shift Supervisor during periods of absence.
Act as a role model for Warehouse Colleagues, demonstrating company core values.
Key Responsibilities
Provide training for new and existing staff.
Support stock receipt, pallet build, put-away and despatch operations.
Support returned customer order processing to meet SLA targets.
Ensure Health and Safety standards are maintained.
Maintain stock integrity and accuracy.
Support staffing and efficiency planning.
Develop team members and support succession planning.
Manage and motivate the team to achieve KPIs.
Monitor operational efficiency.
Communicate effectively and solve operational challenges.
Skills, Knowledge & Experience
Strong communication skills
Customer-focused approach
Ability to motivate and coach others
Training and support experience
Process-driven mindset
Understanding of operational targets and SLAs
Data analysis skills
Effective time management
Flexibility across warehouse functions
Microsoft Office proficiency
What you get in return:
- Competitive basic salary
- Competitive holidays
- Life assurance
- Pension Scheme
- Retail discounts
This is a fantastic opportunity to join a personable and growing business with plenty of opportunities and a great team.
If you meet the criteria above and are interested in and use to working in a fast paced organisation then click apply now and #joinourwinningteam!