The Role
In this role, you will play a critical part in supporting our customers throughout the entire development lifecycle, from the initial integration phase to the final validation of our technology. You will ensure that customers receive responsive, high-quality technical support and work closely with both our clients and internal engineering teams to ensure seamless integration of our technology into their vehicles.
Located near our customers, you will be in a prime position to perform rapid diagnostics, identify issues in real time, and collaborate directly with customer engineering teams. This proximity allows you to maintain a holistic understanding of the system and effectively distinguish between vehicle-related issues and those specific to the Wayve AI Driver.
Key Responsibilities
Provide hands-on technical support to customers throughout the development and validation process
Serve as the bridge between customer vehicle integration teams and Wayve’s internal engineering teams
Troubleshoot and resolve technical issues related to our technology independently
Escalate complex or critical issues to the appropriate internal stakeholders
Develop deep understanding of customer systems and APIs (e.g. drive-by-wire) to effectively guide internal teams
Maintain a system-level perspective to identify root causes, whether vehicle-based or software-related
About you
In order to set you up for success as a Vehicle Integration Engineer at Wayve, we’re looking for the following skills and experience.
Strong problem-solving skills and analytical thinking
Proven ability to lead investigations into platform or vehicle issues in collaboration with internal and customer teams
Extensive hands-on experience with development vehiclesProficiency with diagnostic and calibration tools (e.g. CANape or similar)
Familiarity with terminal usage and a willingness to develop basic programming skills
Solid understanding of vehicle communication protocols (e.g. CAN, Ethernet) and automotive system architectures
Practical experience working in an automotive environment, ideally with a track record of bringing products to production
Excellent communication and interpersonal skills for effective collaboration with both customers and internal teams
Willingness to travel as required
This is a full-time role based in our office in Tokyo. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We operate core working hours so you can determine the schedule that works best for you and your team.
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