About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
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Role Summary
As a Transactional Sales Representative, you will play a pivotal role in driving revenue and ensuring customer satisfaction within our APAC market. You will manage the end-to-end sales cycle for inbound opportunities, process sampling campaign orders, and collaborate closely with our primarily oversees based sales team to build a healthy pipeline.
Because you will be joining a highly diverse, multicultural team, a core part of your success will involve demonstrating an exceptional level of multicultural fit, alongside mastering the Bazaarvoice Knowledge Base to serve as a trusted, knowledgeable resource for our regional clients.
Key Responsibilities
- Own the Sales Cycle: Qualify inbound leads and run the sales process to completion to ensure regional customer satisfaction.
- Pipeline & Cross-Border Collaboration: Partner closely with the account team and oversees based sales counterparts to identify new business opportunities, build a robust sales pipeline, and boost transactional revenue.
- Campaign Management: Efficiently process and manage incoming sales orders specifically for client sampling campaigns within the APAC region.
- Consultative Selling: Analyze and comprehend unique, localized customer requirements to provide tailored product solutions.
- Subject Matter Expertise: Become an expert on the Bazaarvoice Knowledge Base (Program Basics) to effectively guide clients and provide insights on sampling programs.
- Cross-Cultural Competence: Thrive within our multicultural internal ecosystem and demonstrate a high level of cultural agility when dealing with diverse clients and stakeholders across different time zones.
Qualifications & Requirements
- 1–2 years of experience in sales, customer support, or account management (experience working with international clients or APAC markets is a major plus).
- High Multicultural Fit: Proven ability to collaborate effectively, communicate clearly, and build strong relationships within a diverse, multicultural team environment.
- Excellent verbal and written communication skills in English with a knack for building trust across different cultures and regions.
- Time-Zone Flexibility: Comfort and willingness to align working hours closely with the Australian sales team and APAC clients where necessary.
- Highly self-motivated, organized, and capable of managing a sales workflow independently.
- Proven ability to learn complex product information quickly and take initiative.
- Hands-on experience with Salesforce software is a strong plus.