Precision Automotive Equipment is a national leader in supplying, installing, and servicing world‑class automotive workshop equipment. We keep Australia’s most modern workshops moving — and now we’re looking for a skilled professional to join our growing service team.
Join Precision Automotive Equipment as a Technical Support Specialist and become the go-to expert for our advanced equipment, including diagnostics.
You’ll support customers and field technicians to ensure equipment runs safely, accurately, and reliably troubleshooting faults and delivering clear technical advice via phone, manuals, and service bulletins. You’ll also create and maintain safety documentation and play a key role in organising and delivering training to build capability across our teams.
If you’re a hands-on problem solver who enjoys sharing knowledge, this is your opportunity to make an impact.
Key Responsibilities
- Provide technical support to workshops by troubleshooting automotive workshop equipment including diagnostic tools
- Identify and resolve problems related to associated hardware and software components
- Reduce vehicle downtime through fast, accurate, and competent problem-solving
- Deliver timely, effective, and individualized customer support
- Assist workshops in maintaining optimal system performance of their equipment
- Escalate complex technical issues where required and follow through to resolution
- Work close with manufacturers to ensure relationships and information is exchanged positively to benefit customer outcomes
- Trade qualification or proven mechanical aptitude highly regarded
- Manual driver’s licence
- High risk (Forklift) licence – preferred
- MR licence – preferred
- High risk (Forklift) licence – preferred
- Strong technical troubleshooting and diagnostic skills
- Firsthand experience with automotive workshop equipment and diagnostic tools
- Knowledge of vehicle communication systems and interfaces
- Customer-focused mindset with excellent communication skills
- Ability to work independently and manage multiple issues simultaneously
Why join our team?
- A competitive salary
- Staff discounts across Bapcor business
- Long established, secure and growing business with career development opportunities
- A great team, culture and inclusive workplace
Bapcor Limited is Australasia's leading provider of automotive aftermarket parts, accessories, equipment and services and is an ASX listed business.
Our core business segments cover Trade, Retail & Service, and Wholesale businesses.
- Trade businesses include Burson Auto Parts and BNT.
- Retail & Service businesses are Autobarn, Autopro, Car Parts, Sprint Auto Parts, Opposite Lock, Midas, ABS and the Shock Shop.
- Wholesale businesses include AAD, Bearing Wholesalers, Baxters, Roadsafe, JAS Oceania, HCB, Diesel Distributors, Federal Batteries, Premier Auto Trade, and many more.
At Bapcor, we live by our values of:
- We give a damn...
- We are in it together...
- We get it done...
- We do the right thing…
If you are keen to join our team, please send your resume to our Recruitment team, via the apply button.