Hyperbound (YC S23) is the Revenue Activation Platform, an agentic OS for sales that closes the loop between behavior, coaching, and execution. We're a system that changes what happens next, and we're reshaping the structure of our customers' sales orgs in the process.
As the inventors of AI sales roleplay, we help enterprise sales teams practice, measure, and scale top-performer behaviors. IBM, LinkedIn, Bloomberg, Supabase, Monday.com, Notion, and Vanta are just a few of the companies that trust us.
We 5x'd ARR last year and raised a $15M Series A led by Peak XV. Our team ships new features weekly and has close feedback loops with customers.
The category is exploding, and we're pouring gas on the fire.
The Role
We're hiring a Strategic Account Manager to own some of our most important customer relationships post-sale. This is not a typical AM role: you'll carry quota on GRR and NRR, run executive-level QBRs, and serve as the face of Hyperbound to a broad book of enterprise accounts. You'll help build the playbook for a new category while working directly with senior leaders at some of the world's best-known brands.
What You'll Do
Own a book of business across enterprise accounts, driving adoption of Hyperbound's full platform (roleplays, real call scoring, certifications, and learning modules)
Carry quota on GRR and NRR: renew contracts, expand seats, and upsell modules
Build and deliver executive-level QBRs that tie product usage to measurable business outcomes
Partner with AEs during the first 9 months of strategic accounts (with full double comp), then take sole commercial ownership
Identify churn risks early and proactively solve adoption challenges before they escalate
Turn customer success stories into references and case studies that fuel future sales
Collaborate with Solutions Engineers on integrations and onboarding to ensure a smooth customer experience
What You'll Bring
3+ years in customer-facing roles with a track record of progressing from CSM to AM or a comparable hybrid
Comfort being measured on revenue, not just satisfaction: you've consistently renewed and expanded your book
Experience running QBRs that connect product usage to business outcomes for senior stakeholders
A bias toward building: you want to shape the playbook, not just follow one
Strong relationship skills and genuine enthusiasm for frequent travel and in-person customer engagement
Tenure that shows impact: 2-3+ year stints in prior roles
Bonus Points
Prior startup, past founder, or high-growth company experience
Experience selling or expanding into large global enterprises
Familiarity with sales tech, enablement, or revenue intelligence tools
Compensation & Benefits
Salary: $220k-$240k OTE (60% base / 40% variable. Variable tied to GRR and NRR, with quarterly adoption bonuses as an additional kicker.) Final offer based on experience.
Equity: Meaningful early-stage equity in a Series A company
Health: Medical, dental, and vision coverage
PTO: Unlimited
Office: In-office in SF 5x/week with daily lunches.
Other: Commuter and parking benefits
Interview Process
Initial screen with James, Recruiter (15 min)
Behavioral screen w/ Mason, Chief of Staff (30 min)
Take home exercise
Take home review call w/ Atul, Co Founder, and Sam, Strategic AM (45 min)
Onsite founder meeting (60 min)
References and offer
We move fast, from first conversation to offer in 1-2 weeks. We'll be transparent at every stage.
Equal Opportunity
Hyperbound is an equal opportunity employer. We welcome applicants of all backgrounds, identities, and experiences. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need accommodations during the interview process, let us know and we'll make it work.