We are looking for a Senior Accounts Receivable Specialist to manage and support the full accounts receivable cycle while working closely with a U.S.-based finance team. This role requires a professional with solid AR experience, excellent English communication skills, and the confidence to interact directly with customers regarding outstanding balances, payment discrepancies, and account inquiries.
The ideal candidate is detail-oriented, proactive, highly organized, and enjoys collaborating across teams to ensure accurate financial records, timely collections, and healthy cash flow.
Key Responsibilities
- Manage the full Accounts Receivable cycle, including invoicing, collections, cash application, and account reconciliations.
- Monitor customer accounts and follow up on outstanding invoices and past-due balances.
- Communicate professionally with customers via phone and email to resolve billing questions, payment issues, and account discrepancies.
- Apply and reconcile incoming payments accurately.
- Investigate and resolve account discrepancies in a timely manner.
- Maintain accurate AR records and supporting documentation.
- Support month-end close activities related to Accounts Receivable.
- Collaborate closely with Accounting and Finance teams to ensure accurate financial reporting.
- Escalate complex collection issues when appropriate.
- Build positive relationships with both internal stakeholders and external customers.
Requirements
Qualifications
- Bachelor's degree in Accounting, Finance, or a related field.
- Approximately 5 years of Accounts Receivable experience.
- Experience managing the full Accounts Receivable cycle.
- Experience supporting U.S.-based companies or clients.
- Advanced English (written and spoken).
- Comfortable communicating with customers over the phone regarding payments and account-related issues.
- Strong analytical, problem-solving, and organizational skills.
- High attention to detail and ability to manage multiple priorities.
- Ability to work effectively in a collaborative team environment.
Nice to Have
- Experience working with healthcare organizations or within the U.S. healthcare industry.
- Familiarity with Medicaid, Medicare, medical billing, insurance claims, or healthcare Accounts Receivable processes.
- Experience with Revenue Cycle Management (RCM) or healthcare billing systems.
- Valid U.S. Visa.
Benefits
- Monthly Salary: MXN $30,000 - $35,000 Before taxes
- Christmas Bonus: 30 days, to be paid in December.
- Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
- Minor Medical Insurance
- Dental Insurance: Always smile with confidence!
- Life Insurance: (Death and MXN Disability)
- Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
- Cell Phone Reimbursement & Transportation Subsidy.
- Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
- Multicultural Exposure: Work with operations within Mexico and United States.
- MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
- Exclusive Discounts: Benefits with different companies for being part of MezTal.
- Academic Agreements: Access to national universities and language schools.