Purpose of role: To ensure that the depot operation performs efficiently and effectively to provide a high quality and cost effective service, delivering on all KPIs within budgeted cost.
Reports to: Operations Manager
This is a night shift role, working 22:00-06:00, any 5 over 7
Key Responsibilities:
- To ensure the efficient and effective achievement of all operational targets and key performance indicators.
- Constantly review site performance to drive maximum efficiency and productivity within the warehouse.by eliminating waste and risks to the operation.
- Drive and support continuous efficiency improvements across the depot.
- Drive a safety culture whereby each team member operates with safety as the primary concern.
- Maximise accuracy, productivity and space utilisation.
- To adopt and promote a change culture within your team / shift
- To support the depot succession plan through identifying talent and supporting continuous professional development through, coaching and feedback.
- To conduct an objective based personal review twice a year with your Management team.
- To ensure all company policies and procedures around conduct, performance and attendance are followed without exception
- Ensure compliance to all Standard Operating Procedures (SOP’s)
- Team building and morale / engagement Management.
- Effective leadership and Management of the shift operational and administration teams.
- Analyse shift performance daily using the Plan, do review process
Essential knowledge, skills and experience:
- Experience in formulating action plans to deliver performance improvements
- Minimum 3+ years’ experience in the logistics industry.
- Proven ability to analyse complex logistical problems and develop improvement plans to include financial cost and benefits
- Demonstrable experience of working with clients in a positive and collaborative manner
- Efficient problem solving skills
- Strong report writing and statistical analysis skills
- Experience of budget planning and financial management
- Strong communication skills across all levels, harnessed to the ability to influence peers and senior managers
- Experience of culture change and managing others through a change process
- Significant knowledge of health and safety best practice
- Experience of managing in a large scale, fast moving retail logistics operation
- Experience of utilising and interrogating Warehouse Management system
- Performance Management / target setting
- Significant experience of managing complex disciplinary, grievance and appeal hearings
Personal attributes:
- Objective and open to change
- Target driven with clear prioritisation ability
- Driven to develop themselves and others
- Decisive and consistent
- Energetic and enthusiastic
- Engagement with people around them
- Ability to coach and support
- Strong role model