Senior International CRM Manager at The Quality Group GmbH is a senior remote customer relationship management role with global scope. You'll earn $70k–$95k/yr owning international CRM strategy, revenue performance, and customer experience initiatives — a high-impact position ideal for experienced CRM leaders ready to drive business growth across regions.
You'll develop and execute international CRM strategy focused on revenue growth, customer retention, and lifetime value, oversee CRM platform and systems including configuration, data quality, and user adoption, analyze customer data and trends to inform business decisions and marketing initiatives, collaborate with sales, marketing, and customer success teams on CRM processes and tools, and lead CRM team members and manage budget and resources.
You need 5+ years of CRM management or leadership experience with international customer base exposure, deep expertise in CRM systems (Salesforce or similar), strong analytical and business acumen, and proven ability to drive revenue impact. A bachelor's degree in business, marketing, or related field is preferred — your CRM leadership track record and demonstrated ability to align CRM strategy with revenue growth are essential.
