Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.
Empowering contact centre stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centres, enhancing service levels and agent performance. As a vital team member, you'll work on high-impact projects shaping the future of AI-driven enterprise applications alongside experts from Amazon, Facebook, Google, and more. At Level AI, expect a dynamic journey of fun, learning, and growth. Ready to redefine possibilities? Join us!
Core Competencies
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Backend: Python (Django), Node.js (NestJS), TypeScript, REST APIs, GraphQL
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Frontend: React, JavaScript/TypeScript, HTML, CSS/SCSS, Redux, Ant Design
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Data: PostgreSQL/MySQL, MongoDB, Redis, Snowflake
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Infrastructure: GCP, Docker, Kubernetes, CI/CD
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Other: OOP, Data Structures & Algorithms, Caching, WebSockets, Multi-tenant systems, real-time AI-assisted workflows
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A self-starter and go-getter attitude for technology