Remote
Job Details
Description
Remote work
Taking in bound calls and making outbound calls for Surgery Centers regarding questions on bills and explaining benefits. Processing payments and setting up payment plans.
Managing payment plans.
Following up to make sure patient payments are correct and in line with our payment policies. Updating insurances and patient demographics when needed. Calling patients for missed payments and any changes in payment plans.
Education:
High School or equivalent
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
Qualifications
Behaviors
Required
Thought Provoking
: Capable of making others think deeply on a subject
Team Player
: Works well as a member of a group
Innovative
: Consistently introduces new ideas and demonstrates original thinking
Dedicated
: Devoted to a task or purpose with loyalty or integrity
Preferred
Leader
: Inspires teammates to follow them
Motivations
Required
Self-Starter
: Inspired to perform without outside help
Preferred
Flexibility
: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization
Experience
Required
2 years:
Customer Service experience, medical terminology, Knowledge of local Insurance payers, Payment processing and payment plans. Problem solving
