All jobsUK Phoenix Healthcare

Rapid Response HCA

Telford, GB Full-time Posted Mar 3, 2026

Salary: £34,320 per year

Location: Telford + surrounding areas within 100 miles

Hours: Full-time (Rapid Rota)

Drivers Only

About the Role

We are recruiting experienced Healthcare Assistants (HCAs) to join our RAPID team. This role involves providing high-quality, responsive support to adults and children with Complex needs in our clients homes, Community care calls and Supported Living.

You will be part of a fast-paced service where flexibility, confidence, and strong decision-making skills are essential.

Essential Experience

Candidates must have experience in the following areas:

  • Working with clients with challenging behaviours
  • CPI training (Crisis Prevention Intervention)
  • Moving and handling
  • Supporting individuals with learning disabilities and autism
  • Experience with supported living clients
  • Mental health support experience
  • Minimum of 2 years Complex Care experience is preferred

About You

We are looking for HCAs who are:

  • Confident and calm when handling challenging situations
  • Skilled in de-escalation and behaviour management
  • Minimum of 2 years in Complex Care is preferred.
  • Reliable, adaptable, and professional
  • Able to work quickly within a rapid-response rota
  • Compassionate and committed to high standards of care

Requirements

  • Must be a driver and have there own car (no walkers or non-drivers)
  • Must be able to travel across Telford and surrounding areas within a 100 mile radius
  • Non-smokers preferred
  • Fluent in English
  • Female applicants only
  • Full-time availability

Benefits

  • Competitive annual salary: £34,320 with mileage paid at 32p per mile
  • Supportive team environment
  • Opportunities for development within complex care and supported living services
  • Birthday given as a day off!
  • Pension Scheme

Job Types: Full-time, Permanent

via apply.workable.com

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