We’re hiring at Paytm Payments Services Limited(PPSL)
About Us:
Paytm is India’s leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution, Paytm builds technology that enables small businesses and consumers to participate in the digital economy. Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.
About the Role-
As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact.
Key Responsibilities-
- Define and own the device roadmap & vision aligned to Paytm’s growth strategy.
- Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life.
- Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration).
-Influence leadership and cross-functional priorities with data-backed recommendations.
- Mentor PMs/Associate PMs and build a strong device product culture.
- Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers.
What You’ll Contribute To
- Large-scale AI adoption strategy.
- Cross-device predictive health models to reduce downtime and false positives.
- Proactive merchant engagement through Device and CLM.
- Sustainability & cost efficiency through smart refurb and replacement policies.
Skills & Qualifications-
- Product experience, with at least 2 years owning device/IoT/fintech hardware products.
- Strong leadership & roadmap ownership skills, with CXO-level exposure.
- Experience in driving cross-functional programs (engineering, business, operations).
- Strategic thinker with execution excellence. Ability to influence stakeholders and mentor junior PMs.
Why join us?
A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story.