Walgreens is many things to many people. We believe in providing excellent patient and customer service to those we serve. We’re a trusted wellness provider that supplies customers, patients and payors with everything from prescriptions and vaccinations to specialty pharmaceuticals and wellness services. And to our team members, Walgreens represents a unique opportunity to excel in their careers in a diverse and inclusive environment.
- Resolve Exceptions/Issues in a timely manner.
- Release exceptions from PROMISE system.
- Work with client systems to access on-line eligibility.
- Identifies and communicates issues to the Group Supervisor and/or Call Center Pharmacists.
- Telephone communication with Plans, Processors, Patients, etc.
- Trainee or Certified Pharmacy Technician or must become a Certified Pharmacy Technician within 1 year of becoming a licensed trainee.
- Flexibility to work various hours, including evenings, weekends and overtime as needed. - this facility is open between 6am and 12am
- Comfortable working with a Workforce Management System - tracks clocking in/ clocking out and all calls/ activity)
We need 65 people