Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
To lead and manage teams in Domestic Payments, Processing & Clearing, Account Origination & Maintenance. The role oversees and monitors the incident and query management and resolution process and close out any long outstanding items by engaging with relevant internal and external stakeholders to resolve.
Type of Qualification: First Degree
Field of Study: Business Commerce or Equivalent
Experience Required
Payments
Operations
3-4 years
Basic understanding and experience working with relevant systems and platforms within the payments environment.
3-4 years
Knowledge and understanding of exchange control regulations, requirements and reporting.
3-4 years
Previous work experience in a similar role
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Developing Expertise
- Documenting Facts
- Examining Information
- Following Procedures
- Interacting with People
- Meeting Timescales
- Producing Output
- Taking Action
- Team Working
Technical Competencies:
- Client Servicing
- Exception Handling
- International Market Knowledge
- IT Systems
- Local Market Knowledge
- Query Resolution
- Root Cause Analysis