The Role
The Fleet Operations Delivery Manager - APAC & Americas plays a critical role in enabling Fleet Operations across the United States and Japan, ensuring workforce readiness, scheduling governance, and operational compliance across both regions.
Sitting within the Planning & Delivery function, this role supports the successful delivery of fleet operations by driving workforce planning, improving operational consistency, and coordinating closely with regional stakeholders. The role will work in partnership with local operational leads and points of contact within each geography to ensure workforce plans align with regional operational requirements, labour practices, and testing demands.
By owning workforce forecasting, scheduling systems, and regional coordination, you will help Fleet Operations teams deliver testing safely, predictably, and efficiently at scale.
Roles and Responsibilities
Workforce Planning & Forecasting
Build and maintain forward-looking workforce plans aligned to vehicle deployment and testing schedules across the United States and Japan
Monitor workforce capacity and identify operational coverage gaps
Coordinate overtime requirements and workforce adjustments where required
Partner with Talent and People teams to support hiring and onboarding plans
Regional Coordination & Stakeholder Management
Act as the key operational liaison for Fleet Ops workforce planning across assigned geographies
Work closely with local points of contact, Shift Leads, and regional Fleet Ops stakeholders to maintain operational continuity
Support alignment between regional operational requirements and global workforce standards
Share operational readiness updates, risks, and mitigation plans with leadership
Scheduling Governance & Compliance
Manage and maintain scheduling standards and systems for the region
Ensure workforce schedules align with local labour laws, contractual obligations, and compliance standards
Support escalation processes and workforce governance protocols
Maintain workforce planning documentation and regional scheduling processes
Workforce Utilisation & Operational Readiness
Coordinate leave planning and workforce utilisation to ensure healthy operational coverage
Track workforce trends and utilisation metrics across assigned regions
Support planning for off-site testing, remote deployments, and roadshow activities
Fleet Operations Support
Coordinate regional partner days and operational support activities
Be the main point of contact with People to ensure that users are correctly assigned on our internal software suite
Support invoice coordination and vendor-related operational processes
Assist with operational escalations where required
Contribute to operational process improvements and planning standardization initiatives
About You
Essential
Experience in workforce planning, operations coordination, or fleet/logistics management
Strong organizational and stakeholder management skills
Experience coordinating across multiple operational teams or regions
Understanding of labour compliance and workforce governance
Ability to work effectively with regional stakeholders and local operational teams
Strong analytical and problem-solving capabilities
Desirable
Experience supporting fleet operations or mobility services
Experience working across international or multi-region operations
Familiarity with operational planning tools and scheduling systems
Experience supporting remote deployments or testing operations
We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.
This role is a full-time role based in Sunnyvale, CA (hybrid) and the reasonably estimated salary for this role ranges from $118,500 to $154,500, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.