We are hiring Norwegian Speaking Customer Support Representatives for our clients in Sofia. This role is perfect for individuals fluent in Norwegian who are committed to delivering exceptional customer service. As a part of our team, you will interact with Norwegian-speaking customers, providing them with timely and accurate support, and ensuring their satisfaction with our products and services.
Key Responsibilities
- Provide excellent customer service to Norwegian-speaking clients through phone, email, and chat support.
- Handle inquiries regarding products, services, and account information professionally and effectively.
- Resolve customer issues promptly and escalate complex problems when necessary.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with teams across departments to ensure consistent customer experience.
- Stay updated on product knowledge and company policies to assist customers effectively.
Requirements
- Fluency in Norwegian (spoken and written); English is a plus.
- Experience in customer support or a related field is preferred.
- Strong communication skills and a customer-oriented mindset.
- Ability to work efficiently in a dynamic and fast-paced environment.
- Familiarity with customer support software and tools is advantageous.
- Positive attitude, problem-solving skills, and eagerness to learn.
- Attention to detail and good organizational skills.
Benefits
- Competitive monthly salary
- Relocation package
- Paid training
- Health Insurance
- And many other benefits!