Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Night Receptionist to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Greet and check-in late arriving guests in a friendly and welcoming manner
- Handle guest requests, inquiries, and complaints during the night shift
- Manage and update reservations and ensure accurate guest information
- Perform night audits and ensure the accuracy of financial transactions
- Maintain a clean and organized front desk area
- Respond to emergency situations and take appropriate actions
Requirements
- Prior experience as a Night Receptionist or in a customer service role is preferred
- Excellent communication and interpersonal skills
- Ability to work independently and make effective decisions during night shifts
- Professional and friendly demeanor
- Proficient in using computer systems and hotel software
- Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits
- Career development within Greece's leading hospitality group
- Opportunities for internal mobility and long-term career growth
- Accommodation (if necessary) and full board
- Transportation support and/or travel expenses
- Access to training and educational programs
- A dynamic and supportive working environment
- Employee discounts across Grecotel hotels and selected partner businesses
- A people-focused culture built on teamwork, respect and excellence