About Truv
Truv is transforming the financial data industry through a secure, real-time API platform for payroll account access. Our technology modernizes income and employment verification, direct deposit switching, and other critical workflows—eliminating outdated processes and unlocking greater financial opportunity for consumers and businesses alike.
Backed by $30M from leading investors including Kleiner Perkins and NYCA, Truv is disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings deep expertise from companies such as Apple, Carta, Venmo, MX, and Okta, and we’re building the future of financial data access.
About the Role
Truv is seeking a Manager of Customer Success Team to lead and scale our Customer Success organization. In this highly visible role, you will oversee a team of Customer Success Managers and own the full customer lifecycle across mid-market and enterprise accounts—from implementation and go-live through adoption, renewals, and expansion.
This role requires a blend of technical depth, strategic relationship management, and operational rigor to drive customer outcomes and revenue growth in a fast-paced, high-growth environment.
You will play a critical role in shaping how Truv delivers long-term value to customers while building scalable post-sales systems and playbooks.