PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world and you have an opportunity to join our international team in Pennsylvania!
Turn Your Customer Service Skills Into an Exciting New Career!
Are you charismatic, energetic, and love interacting with people? We are looking for customer-centric professionals to join our team as Live iGaming Dealers. No prior casino dealing experience is required—if you have a passion for hospitality, retail, or guest services, we will train you to shine on camera!
💰 Compensation & Perks (What’s in it for you?)
- 🎁 SIGN-ON BONUS: $600 to welcome you to the team!
- Clear Earning Potential: Earn up to $22.00 per hour, broken down completely transparently:
- Base Rate: $9.00 per hour
- Guaranteed Tips: $8.50 per hour (Guaranteed minimum of $17.50/hr right from the start!)
- Performance Bonus: Up to $4.50 per hour monthly bonus
- 🔥 UNLIMITED TIPS: Your earning potential doesn't stop at $22—customer tips are completely unlimited, meaning you can take home even more based on your engagement and performance!
- Solid Benefits: Comprehensive health benefits package.
- Retirement: 401(k) with an awesome 4% company match.
- Time Off: 5 vacation days + 5 sick days to keep your work-life balance on track.
- Perks: Company-assigned uniforms and professional, paid training.
🌟 Why You’ll Love This Role
Instead of managing long lines or dealing with standard retail shifts, you will host live-streamed games from our state-of-the-art gaming studio. You’ll be the face of the game, engaging with online players through a live screen chat, maintaining high energy, and creating a fun, welcoming atmosphere—all while staying completely safe behind the camera.
What You’ll Do Daily:
- Host & Entertain: Present live-streamed games on camera, following standard rules and computer prompt instructions.
- Connect with Players: Answer player questions via chat promptly, professionally, and with a positive, friendly demeanor.
- Be the Expert: Efficiently deal, sort, shuffle, and count cards using specialized gaming equipment.
- Collaborate: Work closely with Pit Bosses and Trainers to keep the studio running smoothly and safely.
✔️ What We Are Looking For
If you have a background in restaurants, hospitality, retail, or any guest-facing role, you already have the foundation to succeed here!
- Experience: At least 1 year of Customer Service experience.
- Age: Must be 21 years of age or older (required for gaming licensing).
- Education: High School Diploma or GED.
- Tech Savvy: Basic computer skills (MS Office, email, etc.) to navigate the digital studio interface.
- Flexibility: Ability to work a dynamic schedule, including nights, weekends, and holidays.
- Licensing: Ability to successfully obtain a Pennsylvania Gaming License and West Virginia Casino Employee Registration.
Physical & Technical Environments:
- Comfortable standing for up to 2 hours at a time or sitting at counter-high chairs.
- Comfortable working on a live camera setup under professional studio lighting.
- Strong visual acuity to clearly read a chat screen from 3 feet away.
- Ability to perform repetitive hand and arm movements (shuffling, dealing) and lift up to 15 lbs.
If you need reasonable accommodation and/or assistance during the application and hiring process, applicants can contact Playtech-People & Culture Team for assistance at USTalent@playtech.com. Our team will be happy to help!
Playtech is an equal opportunity employer. All qualified applicants will receive consideration of employment equally without regard to age, ancestry, color, gender identity or expression, national origin, physical or mental disability, protected veteran, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances.