Insurance Verification Clerk

Remote

*Bilingual – Spanish and English required for this role!

QUALIFICATIONS:

• Bilingual in English & Spanish, both oral and written.
• High school graduate or equivalent.
• Two years of experience in a medical office environment to include work with Medicaid, Managed care organizations, commercial and other third-party payer.
• Federally Qualified Health Center (FQHC) experience preferred.
• Experience with medical and dental terminology, procedural and diagnostic coding (ICD, CPT, CDT, and HCPCS).
• Maintain compliance with HIPAA regulations.
• Good oral and written communication skills.
• Ability to deal professionally, courteously and efficiently with the public and all levels of the organization.
• Ability to handle multiple projects simultaneously.
• Ability to operate computer, copier, fax, and 10-key machine.
• Proficient in practice management system and Microsoft Office software applications.
• Basic accounting knowledge.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for accurately entering insurance information into the electronic health record and practice management system.
• Responsible for insurance verification for all patients.
• Contact patients regarding financial obligations.
• Assist patients with arranging a payment plan for any services not covered by their insurance company.
• Documenting activity in the patient accounts.
• Concisely, precisely and accurately documenting all information in the electronic health record and practice management system.
• Maintain clear communication with patients as well as insurance companies.
• Maintain strict confidentiality of patient and center related business.
• Perform other duties as assigned by the Patient Access Manager.
• All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team.

BENEFITS

• Paid Time Off
• 10 Company holidays
• 1- 8-hour Personal holiday
• 401(k) retirement plan- employer matches up to 5%
• Bereavement Leave
• Continuing Education
• Employee Assistance Plan
• Student Loan Forgiveness-if applicable
• Medical, Dental, Vision – Aetna
• Basic Life ($35k)/AD&D – 100% paid for by the employer
• Employee Assistance Plan (EAP) – 100% paid for by the employer
• Additional benefits available at employee expense:
  • Additional Voluntary Life Insurance
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital