The Intake/Information Coordinator is responsible for coordinating referral sources to facilitate the admission of the patient to home care services. This position is responsible for managing administrative aspects of the patient intake process, including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization process. The position provides information to potential agency patients and referral sources regarding the home health services of the agencies in compliance with organization policies and procedures and applicable laws and regulations.
Schedule:
Every Saturday & Sunday; 8:30am - 5:00pm
Location:
Remote
Office Location:
Larkspur, CA - orientation and trainings are in-person
By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.
Essential Duties & Responsibilities include (but are not limited to):
- Directs daily patient referral and intake operations, including implementation of intake policies
- Assumes responsibility for assessing initial patient needs for all disciplines
- Scheduling visits for field staff
- Ensures patients admissions are according to state, federal and Joint Commission referral /intake regulatory requirements
- Maintain current documentation in computerized clinical records according to agency policies and procedures and applicable laws and regulations
Education/Experience:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Previous experience performing clerical/administrative tasks in a healthcare setting or related position preferred
- MUST HAVE HOME HEALTH OR HOSPICE INTAKE EXPERIENCE
Pay Range:
$25.00 - $35.00 hourly
