At Coface we make trade happen everyday
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us. Join our Happeners!
MISSION :
Meet established sales and revenue goals for the whole product portfolio being offered in the country under responsibility by:
- Driving and managing current business development opportunities
- Overseeing ongoing monitoring of clients portfolio performance
- Forecasting on prospects
- Developing network relationships with different distribution channels: Brokers, factors, Banks and structured Finance
MAIN RESPONSIBILITIES:
Implementation of the Sales Strategy:
- Design an action plan to accomplish the current/new business strategy in order to meet objectives taking into account macro and micro economic forecasts. Develop procedures to ensure its effective implementation.
- Conduct needs assessment with key current and potential clients and decide upon appropriate actions and products to meet their individual needs, based on objectives and risk tolerance.
- Ensure entity meets established sales and revenue goals through resolute activity management while keeping expenses minimized.
- Analyze information feedback delivered by the sales force to identify market trends for expanding market size and opportunity newness. Provide recommendations to the Marketing department.
- Identify initiatives to improve the range and quality of products and services provided. Provide advice to the Marketing department.
Management of sales forces in a collaborative environment:
- Lead, direct, optimize and coach the acquisition, development and retention of clients through a constant sales of Coface products:
- Proactively market clients and prospects: provide support for field sales and regular advice on clients approach.
- Identify relevant business targets for the sales force and set individual and/or collective goals.
- Monitor meetings results with current and prospective clients about their financial needs and aspirations.
- Identify cross-selling opportunities.
- Source new high premium clients.
- Ensure full utilization of the customer management system.
- Oversee the process of identifying, pursuing, and closing sales opportunities for the whole range of products.
- - Ensure that all credit insurance documentation is complete, accurate, verified, and complies with the company regulations.
- Pilot negotiations for major commercial accounts.
- Act as a lead in hiring, training, motivating and coaching the sales force in order to maximize team efficiency.
- Lead Agents network (where existing) and manage high level relationship with key brokers.
- Get actively involved in skills development programs for key staff.
Customer service:
- Mobilize resources, either from Commercial, and from Risk dept., to ensure client satisfaction via appropriate field activities (joint visits).
Monitoring & reporting:
- Ensure that all financial targets are met by continuously monitoring individual and collective business results.
- Ensure staff performance improvement by driving key activity and productivity metrics.
- Guarantee effective budgeting and cost control.
- Produce accurate and regular reports to the Senior Management team as required.
Collaboration:
- Collaborate with credit underwriting team on analysis of documentation requested to clients, and ensure team based approach to provide needs based credit insurance solutions.
- Organize links with other entities of the company and ensure responsiveness to changes in products and services to cope with changes in the external/internal environment.
- Promote and represent the interests of the company at senior levels, including key customers and heads of key intermediaries.
- Represent the company in the local business community to enhance Coface’s brand awareness and develop a network of referral sources.
Risk and Compliance:
- Ensure credit commercial Underwriting of Credit Insurance Business, adhering to Group Standards.
- Take joint ownership of the loss ratio on the portfolio with the Risk department and deliver a profitable result to the business.
- Ensure compliance with regulations and procedures as laid down by Coface and external regulators.
- Degree educated in Business, Finance or equivalent.
- At least 8 years of credit insurance commercial experience.
- At least 5 years of management experience.
- Hybrid working model after the first month
- Great place to work: central and modern office
- Opportunities to learn: budget every year for training, languages platform, e-learning platform, dedicated development program…
- Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
- Health care