About AirDNA
AirDNA began with a big dream in a balmy California garage in 2015. Since then, the technology startup has grown into the leading provider of data and business intelligence for the multi-billion-dollar travel and short-term rental industry, with offices in New York, Denver and Barcelona and team members around the world.
Our self-serve platform equips Airbnb hosts and property managers with the smart, competitive insights they need to succeed in an ever-evolving market. We also arm enterprise clients with custom reports and in-depth dashboards so they can scale and invest strategically. Our customers include hundreds of top financial institutions, real estate companies, vacation rental managers, and destination marketing organizations around the world.
We track the daily performance of over 15 million listings on Airbnb, Vrbo, and Booking.com across 120,000 global markets. Hundreds of thousands of partner properties further inform our proprietary algorithms, producing the most accurate and comprehensive short-term rental dataset in the world.
The AirDNA team
We genuinely live and breathe our company values: Happy, Hungry, Honest - Be Curious, Be Customer-Obsessed, Take Action, Act with Ownership, and Enjoy the Ride. People who are ready to exemplify these values are especially encouraged to apply.
Want to see what that looks like in action? You’ll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here.
The Role
Adapt is AirDNA's new dynamic pricing and revenue management product, and it's launching now. We built Adapt to make a revenue manager's job easier — surfacing what they need to know when they need to know it, distilling the inputs that drive the right pricing decisions into a clear, easy-to-understand view, and leveraging AI to make pricing simpler, not harder.
This is a three-pillar role. First, you'll be a public face of Adapt externally — on stage, on podcasts, on LinkedIn, in webinars, and in the competitive narrative — with AirDNA's marketing team in your corner. Second, you'll lead the customer experience for Adapt, building a team to support onboarding, success, and retention as we scale. Third, you'll partner with our product and data science teams as the structured voice of the customer, helping shape where Adapt goes next.
You'll be a player-coach from day one — hands-on in demos, onboardings, and customer calls while setting the playbook a future team will execute against. You'll inherit our beta customers right away and hire your first CS/onboarding lead within roughly six months.