Remote World is hiring a Five9 Outbound Consultant for a UK-based contact centre operation. You'll be working on the Five9 cloud platform, making outbound calls to prospects and customers on behalf of a growing UK business — all from your home in South Africa.
This role is specifically for candidates with hands-on Five9 experience. If you know the platform well and are confident on outbound calls, this is a great opportunity for a stable, well-paying remote position.
Key Responsibilities
- Make outbound calls to prospects and existing customers using the Five9 dialler platform
- Follow call scripts and guides while adapting naturally to each conversation
- Qualify leads, gather information, and book follow-up appointments or escalate where needed
- Accurately log call outcomes and notes in the CRM after each interaction
- Meet daily call volume and conversion targets set by the UK team
What You'll Need
- Proven experience using the Five9 platform in an outbound role
- Strong verbal communication skills with a professional, clear phone manner
- Familiarity with CRM systems and call logging
- Resilience and a positive attitude — comfortable with high call volumes
- Reliable fibre internet connection and a quiet, dedicated home workspace
What's on Offer
- Salary: R18,000 per month
- Full-time, permanent remote position
- Working hours: 09:00–17:00 UK time (11:00–19:00 SAST)
- Equipment provided
- 20 days paid annual leave
We welcome applications from all backgrounds. Five9 experience is essential for this role — if that's you, apply now.