Mercier Consultancy is offering an exciting opportunity for Dutch/Flemish Speaking Customer Support Representatives to work (remotely) in Greece, with paid relocation to Greece. This role is perfect for individuals fluent in Dutch/Flemish seeking a rewarding customer service career while experiencing life in Greece. You will be responsible for providing exceptional support to Dutch/Flemish-speaking clients and ensuring their inquiries and concerns are handled promptly and professionally.
Key Responsibilities
- Deliver high-quality customer support to Dutch/Flemish-speaking customers through phone, email, and chat.
- Assist clients with product and service inquiries, providing accurate and timely information.
- Resolve customer complaints and issues efficiently to maintain customer satisfaction.
- Accurately document all customer interactions and transactions.
- Collaborate with internal teams to improve the overall customer experience.
- Stay informed about company products, policies, and updates to serve customers effectively.
Requirements
- Fluency in Dutch/Flemish (both written and spoken) is mandatory; English proficiency is a plus.
- Previous experience in customer support or related roles is preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a remote environment.
- Familiarity with customer service software and CRM systems is an advantage.
- Positive attitude with a strong willingness to learn and adapt to new environments.
- Willingness to relocate to Greece with relocation costs covered by the company.
Benefits
- Competitive Monthly Salary
- Relocation Package
- Airport Pick-Up
- Fully Paid Training
- Health Insurance
- Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece
- And Much More...