Mercier Consultancy MD is currently seeking a Digital Trust and Safety Specialist fluent in Swedish and English to join our team. This position plays a vital role in ensuring the safety and security of users across our digital platforms by monitoring content, addressing safety issues, and enforcing community guidelines effectively.
Key Responsibilities
- Monitor and analyze user-generated content and interactions to identify violations of safety policies.
- Investigate reported safety incidents, gather evidence, and determine appropriate actions to resolve issues.
- Collaborate with internal teams to develop and enhance digital safety policies and protocols.
- Create detailed reports on safety incidents and trends to support strategic decision-making and continuous improvement.
- Stay informed about emerging digital safety threats and apply best practices to maintain a secure environment.
- Engage with users to promote digital safety awareness and responsible online behavior.
Requirements
- Fluency in Swedish and English (both written and spoken) is required.
- Experience in digital trust and safety, content moderation, or related fields preferred.
- Strong analytical skills with a data-driven approach to problem-solving.
- Excellent communication skills for managing user interactions and resolving safety issues effectively.
- Detail-oriented with a proactive mindset toward identifying potential risks.
- Familiarity with online safety tools, social media platforms, and content management systems is advantageous.
- Ability to work collaboratively within a dynamic and fast-paced team environment.
Benefits
- Competitive Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Private Gym
- 1500 euro signing bonus
- And Much More....