Mercier Consultancy is excited to offer a Danish Speaking Customer Support position with the flexibility to work from anywhere within Greece. This role includes a relocation package, making it an excellent opportunity for motivated individuals seeking career growth combined with the chance to experience the rich culture and lifestyle of Greece.
Key Responsibilities
- Provide exceptional customer support to Danish-speaking clients across various communication channels such as phone, email, and chat.
- Address inquiries about products, services, and company policies promptly and accurately.
- Resolve customer complaints and issues efficiently to ensure excellent customer satisfaction.
- Maintain detailed and accurate records of customer interactions in the CRM system.
- Collaborate with internal teams to enhance customer service and overall customer experience.
- Keep updated on product knowledge and industry trends to provide informed assistance.
Requirements
- Fluency in Danish (both written and spoken) is essential; English proficiency is a plus.
- Previous experience in customer service or related roles is preferred.
- Strong communication and interpersonal skills with a customer-focused mindset.
- Excellent problem-solving skills and a proactive approach to handling customer inquiries.
- Experience with customer service software and CRM systems is advantageous.
- Ability to work independently while remaining a collaborative team member.
- Willingness to relocate within Greece, supported by a paid relocation package.
Benefits
- Competitive Monthly Salary
- Relocation Package
- Airport Pick-Up
- Fully Paid Training
- Health Insurance
- Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece
- And Much More...