Are you someone who speaks Czech, and you're looking to move abroad? Mercier Consultancy is excited to offer a fantastic opportunity for Czech Speaking Customer Solutions Consultants, willing to represent leading and renown brands from Bulgaria.
This unique opportunity, enabled by a fully paid relocation package, allows you to work and live in a vibrant environment for a leading concern committed to equal employment opportunities for everyone, and ensuring exceptional customer service to brands worldwide.
Key Responsibilities
- Deliver professional and timely customer support in Czech.
- Assist customers with product information, order management, and issue resolution.
- Maintain accurate documentation of customer interactions in CRM systems.
- Resolve complaints effectively, ensuring customer satisfaction and retention.
- Collaborate with internal teams to improve customer service processes and resolve complex issues.
Requirements
- Exceptional fluency in Czech (both written and spoken) is essential.
- A minimum English proficiency level of B2 is required.
- Strong communication skills and attention to detail.
- Strong problem-solving abilities and customer-oriented mindset.
- Willingness to relocate to Greece and adapt to a multicultural work environment.
Benefits
- Competitive Monthly Salary,
- Fully Paid Relocation Package,
- Work in a positive international environment
- Fully Paid Training
- Health Insurance
- And many more benefits!