Job Description
This is a remote position.
We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.
Requirements
• Must speak English fluently.
• Be able to type 40 words per minute or greater;
• High-speed DSL or cable connection rated at least 10 MB download speed and 2 MB upload speed.
• Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you.
• A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program.
• A 19″ flat panel monitor (minimum), multiple displays recommended and preferred.
• A webcam, for training, compliance, and collaboration purposes.
• A wired network connection (wireless is not permitted).
• An approved-brand USB headset for VOIP
• A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred.
