Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with questions, orders, and requests.
- Handle complaints and provide effective solutions.
- Follow up with customers to ensure their satisfaction.
- Maintain accurate customer records and update systems.
- Coordinate with other departments to resolve customer issues.
✅ Requirements:
- Previous customer service experience is preferred.
- Excellent communication and interpersonal skills.
- Good English communication skills.
- Strong problem-solving abilities.
- Good computer skills.
- Ability to work under pressure and as part of a team.
- Positive, professional, and customer-focused attitude.
🎁 We Offer:
- Competitive salary.
- Supportive working environment.
- Training and development opportunities.
- Career growth opportunities