About the Role
The Cocktail Server reports to the Shift Manager Food & Beverage and is responsible for providing prompt, friendly and efficient cocktail service, to our guests in the casino and/or lounge areas.
Position Responsibilities
- Serves alcoholic & non-alcoholic beverages according to service standards
- Pick up empty glasses and return them to properly assigned area and assist with preparation of drink orders as required
- Maintain a clean, well-stocked and organized service station/area always
- Performing role in an efficient and effective manner
- Anticipating guest needs, answering questions, and resolving concerns
- Understanding each guest is an individual and modifying your approach to meet their desires
Essential Functions
- Endure various physical movements throughout the shift; including bending, lifting, and standing for extended periods of time
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
- Must be able to wear and appear to be comfortable in the entire uniform including footwear
- Must be able to carry up to 25lbs throughout extended periods of time
Requirements
- Experience as a cocktail server or willingness an aptitude to learn the role
- Strong guest service skills; including ability to converse with guests
- Positive, personable, and outwardly friendly
- Strong posture, facial expressions, and eye contact
- High energy and ability to perform role in a in a busy, high volume work environment
- Scheduling flexibility; to include nights and weekends
- Ability to effectively communicate in English
Benefits
- Training & Development
- Free Meal while on shift
- Pay Rate: $11.79/hour