RESPONSIBILITIES
- Perform and oversee the dispensing process and associated record-keeping activities- Assist in troubleshooting and resolving customer/store complaints, including appropriate applicable documentation
- Assist in managing inventory and drug file maintenance
- Participate in periodic review and update of policies and procedures
- Communicate with the Central Fill general manager, Central Fill pharmacy manager and system administrator regarding any operational issues, suggestions and/or repairs
- Participate in the orientation and training of new pharmacists and associates
- Provide leadership and direction to supervisors, leads and customer service representatives
- Ensure patient information is handled in a HIPAA compliant manner
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- May be required to obtain pharmacist licensure in additional states based on business need and regulatory requirements
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS
Minimum
Bachelors Degree pharmacy degree, plus 2 years of experience in customer service delivery or equivalent combination of education and experience
Licensed pharmacist
Proficient with Microsoft Office
Familiar with industry/technical terms and processes
Ability to organize and prioritize a variety of tasks/projects
Proven leadership experience
Desired
Store pharmacy experience
