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We’re excited you’re interested in starting your new journey at Syncrotist! We wanted to give you a little information about what we do and what the training structure will generally look like.
Call Center Support Representative
Syncrotist – Dayton, OH
Starting at $14-15/hour | Growth to $20+/hour | 24/7 Operation
This Is a Performance-Based Role
Syncrotist supports healthcare organizations across the country. When our phones ring, it
matters. Every call impacts real people. We are building a team of disciplined, reliable operators who want more than “just a job.” If you value accountability, measurable performance and advancement — you’ll thrive here.
What You’ll Be Responsible For
- Managing high-volume inbound calls
- Supporting caregiver scheduling and urgent escalations
- Responding to chat and email requests
- Accurately documenting every interaction
- Following structured communication protocols
Performance is measured daily on attendance, call quality, accuracy, efficiency and
professional tone.
Growth Path
- Entry
- Assistant Supervisor
- Supervisor
Leadership roles are earned through reliability and results.
Who This Is For
- Individuals who show up on time and are reliable
- People who prefer clear expectations
- Those who handle pressure without emotional reaction
- Candidates seeking upward mobility
- Professionals who see work as responsibility, not just a paycheck
Requirements
- 40+ WPM typing speed
- Strong verbal communication
- Ability to multitask under time pressure
- High school diploma or equivalent
- Background check required
Schedule
- 24/7/365 operation
- Weekends and holiday availability required for all roles