Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork.In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction.
- Responsible for all daily and monthly accounts receivable, including but not limited to:
- Billing and collections of all Medicaid, Medicare, HMO, Veterans Administration, and private pay accounts
- Maintains all resident files, ensuring financial and resident information is kept confidential
- Maintains and records notes in collection log and in billing computer systems on all past due balances
- Ensures compliance with company collection policies by issuing delinquent notices and forwarding past-due accounts to the collection agency in accordance with established procedures
- Ensure timely and accurate resident financial records and trust fund management
- Data entry of resident information into billing computer software upon admission and discharge
- Maintains and records daily census – admissions and discharges, payer changes, and room changes – ensuring proper documentation is made into billing computer system
- Responsible for preparing daily bank deposits and daily cash posting of resident accounts into billing computer software
- Process resident rate increases letters as directed by corporate team
- Work closely with admissions, nursing, and corporate team to ensure smooth operations
- Perform insurance verifications to analyze eligibility and benefit/copay information related to current and discharged admissions
- Responsible for all accounts receivable outcomes by maintaining DSO that is within the goals of company
- Assists in answering general resident, family, and vendor questions in a timely manner
- Responsible for all month-end close procedures and deadlines as directed by corporate team
- Maintain compliance with all federal, state, and company financial policies
- Utilizes Point Click Care, Microsoft Excel, Microsoft Word, and other computer/systems to ensure accurate work is completed in an organized, timely, and professional manner
- Develops and maintains expert knowledge of Point Click Care computer System and keeps current with updates
- Participates in manager on duty program.
- Attends various community events
- Attends all required training, in-service, and staff meetings
- Adheres to all policies and procedures of Senior Lifestyle Corporation
- Respect and maintain confidentiality of the office, its records and restricted information
- Maintains a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
- Performs other duties as assigned.
Level of Formal Education: Associate's or Bachelor's degree in accounting or business, or two years of experience as a business office manager in senior living skilled care preferred.
Area of Study: N/A
Years of Experience: 2+ years
Type of Experience: Senior housing or skilled care preferred.
Special Certifications: N/A
Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.
Technical Competencies: Possesses working knowledge and ability to navigate company systems including, but not limited to: Yardi, PCC, ADP, TELS, and DSSI.
Skills and Abilities:
- Strong attention to detail and organizational skills.
- Working knowledge of Medicare and Medicaid billing in a long-term skilled nursing community
- Efficient time-management skills.
- Working knowledge of accounting principles
- Ability to prioritize based on deliverables
Information Systems: Proficient in Microsoft Office applications: Word, Excel, and Outlook
Personal Attributes: Communicates and interacts professionally with all levels within the organization, residents, and resident responsible parties.
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.