Be a part of a beauty revolution to change the face of beauty in the United States by joining our team as a Beauty Consultant. Apply beauty expertise, creative problem solving and innovative selling to set the stage for leading in beauty. Our Beauty Consultant offers personalized advice, tips/hints, mini-makeovers and product consultations using electronic devices to meet customer’s beauty, skincare and cosmetics needs and desires. Walgreens is creating a UNIQUE customer experience by offering beauty customers impartial, personalized advice across the best range of global beauty brands in a welcoming, inspirational & convenient environment. By demonstrating a passion for beauty & combining this with our existing strengths , we create a unique differentiated offering for customers. Why not join us?!
- Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers’ needs, and informing customers of options.
- Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store when necessary.
- Provides expertise in product demonstrations and consultations utilizing tools such as the Matchmade Device, Skin Hydrometer, and tablet.
- Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty/Personal Care.
- Builds relationships with customers through clienteling and eventing; provides authentic closure of customer interaction and builds and fosters relationships.
- Engages with omni-channel solutions to enhance customer engagement/experience.
- Locates products in other stores or online if unavailable in the store.
Basic Qualifications
- High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty products and providing customer care.
- Experience in developing ways to accomplish goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
- Knowledge of products and brands in order to engage and meet the needs of the customer.
- Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
- Experience building and maintaining relationships within a team.
- Basic level PC/tablet skills.
- Requires willingness to work flexible schedule including evenings, weekends, and holidays.
- Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)
Preferred Qualifications
- Any required licensing required by state or local authorities to engage in selling of beauty products.
- Licensure in Cosmetology or as an Esthetician as granted by appropriate state licensing authority.
- Experience demonstrating makeup application and providing makeovers to customers.
- Experiencing selling Prestige brands.
- Degree from Beauty School.
- Experience with another retailer in the form of an Externship
Up to $17.75 per hour (depending on experience) and 3% commission
To apply, please follow this link:
https://walgreens.taleo.net/careersection/std_cs_ext/jobdetail.ftl?job=328283&lang=en