B2B Product Expert

Responsibilities

1.Product Design and Strategic Planning

• Develop comprehensive strategies for B2B products, with a particular emphasis on merchant-related services. Conduct in-depth research on industry trends and customer needs.
• Plan product architecture to ensure products are scalable, reliable, and efficient, meeting the diverse needs of enterprise customers.

2.Merchant Settlement Product Management

• Needs Assessment：Communicate with various enterprises to identify requirements regarding settlement frequencies, fee structures, multi-currency options, and integration with internal systems, and compile these into reports.
• Product Design and Development: Design settlement functions and platforms based on identified needs. Outline core features like real-time settlement, etc., and collaborate with the technical team to build a secure, stable, and scalable platform.
• Optimization and Improvement：Regularly gather merchant feedback to optimize the platform, enhancing user experience and operational efficiency.

3.“Pay as a Broker” Service Development

• Service Definition and Strategy：Define the value of this service in the B2B context, identify target customers, and formulate market strategies.
• Service Design and Execution: Lead the design of all service aspects, establish pricing and risk - management mechanisms, and coordinate across departments to launch the service.
• Growth and Market Adaptation：Collaborate with the marketing team for promotion, adjust strategies according to market feedback, and drive business growth.

4.Whitelabel API Development

• Partner Requirement Gathering：Communicate with potential partners to understand customized requirements for payment service integration.
• API Design and Development: Lead the design and development of Whitelabel APIs, ensuring they are secure, stable, and user-friendly, and meet partners' personalized needs.
• Partner Support and API Evolution：Provide technical support for partner integration and improve APIs based on feedback and industry standards.

5.Cross-team Collaboration and Project Oversight

• Cross - departmental Coordination: Work closely with R & D, business, etc., to align product development with business goals.
• Project Lifecycle Management：Oversee the entire product process from concept to post-launch support, set milestones, and ensure on-time delivery.

6.Compliance and Risk Management

• Regulatory Adherence: Keep up with relevant B2B regulations at home and abroad to ensure product and service compliance.
• Risk Mitigation：Identify potential product risks and develop and implement countermeasures.

Requirements

1.Industry Knowledge

• Have an in-depth understanding of B2B business models, and be familiar with cross-border B2B transactions, online payments, etc.
• Know about payment gateways, account management systems, and financial regulatory requirements.

2.B2B Experience

• Have over 5 years of B2B product management experience, with 2 years focused on merchant services, etc.
• Have a proven track record of successfully launching and managing B2B products.

3.Technical Competence

• Understand and communicate technical concepts like software development and API integration, and be familiar with agile development methodologies.

4.Product Skills

• Have excellent skills in requirements analysis, product design, and roadmap planning, and be able to translate business needs into innovative features.
• Have strong data - analysis skills to drive product decisions and improvements.

5.Communication and Collaboration

• Possess excellent written and verbal communication skills, enabling effective interaction with internal and external parties.
• Have cross-departmental collaboration skills, being good at building relationships and promoting cooperation.