Due to a major store revamp SPAR Portarlington, Canal House, Station Rd, Portarlington, Co Laois is looking for a full-time Assistant Store Manager to join their fantastic team.
Successful candidate will have a minimum of 3 years retail supervisory experience.
SUPERVISORY
Supervise the activities of retail sales team daily and ensure necessary tasks are completed to an appropriate level.
Ensure high quality and consistent customer service is always provided.
To delegate and communicate effectively with the retail sales team.
To supervise the effective induction and training of all employees.
To communicate sales performance to the team.
Assist the store manager in the recruitment of retail sales assistants.
Assist the store manager in the effective management of retail sales team performance.
Assist with Back Office management
OPERATIONS
Ensure store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines.
Ensure housekeeping in the store is maintained at an optimum level.
Co-ordinate in-store sales and promotions.
To communicate with retail sales team regarding in store sales and promotions.
To ensure the appropriate cash register and cash handling policy is adhered to.
To ensure shelf edged labels are updated on a weekly basis.
To react to local market trends and competition in an appropriate manner.
To ensure customers always receive high quality and consistent service.
To deal with and rectify customer complaints in an effective and pleasant manner.
To pro-actively take necessary action in store improvements following customer complaints.
GENERAL
To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team.
To achieve targets as agreed with store manager.
Escalate issues to store manager as appropriate.
To communicate with the store manager on an ongoing basis.
To deputise as store manager when the store manager is not available.
To undertake other additional duties as may be assigned by the store manager.
The ideal candidate will possess many of the below attributes:
Previous supervisory experience
Operational knowledge of retail environment
Working knowledge of CBE back office would be an advantage
Excellent interpersonal skills
An understanding of consumer needs
HACCP trained
Committed to continually improving standards
Self-motivated & ambitious
Computer literate