Compiles and analyzes data on reoccurring product defects to determine root cause. Documents analysis results. Analyzes raw material inspection logs for consistent failures. Notifies purchasing and quality departments about suppliers that have provided inferior products. Studies work processes, measurements and performance metrics to identify improvement areas. Recommends new or modified procedures based on findings. Interfaces with customers, suppliers and associates to define and improve quality standards and expectations. Participates on process improvement teams. Monitors and scrutinizes internal and external complaints and compiles data to be used in reports. Performs analyses in order to determine compliance with specifications using a wide variety of chemical, biological and physical standard procedures.
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